Where do you deliver and what’s your delivery fee?
We deliver across England, Scotland and Wales for one flat delivery charge of £7.96 (this is higher for some parts of the Scottish Mainland, Scottish Highlands and Scottish Islands - see Scottish delivery regional variations). This delivery charge is a fixed fee whatever the size of your order.
Unfortunately, at this time we cannot deliver to Northern Ireland, the Republic of Ireland, the Isle of Man, the Isle of Wight, the Channel Islands or the Scilly Isles.
How long does delivery take?
Order processing and delivery of your wines takes on average approximately three to five working days (delivery is different for some Scottish regions - see below). In the event that delivery will take longer, we will contact you to let you know.
Delivery times are Monday to Friday, 9.00am to 5.00pm.If you are going to be out, you can arrange for your order to be delivered to an alternative address, such as a place of work. Alternatively, you can arrange for your wines to be delivered to a neighbour. Finally, if none of the above are possible, you can provide instructions to leave the wine in a safe place. This is at your own risk.
If you happen to be out when the driver attempts to deliver your wines, you'll receive notification to re-arrange a more convenient delivery time direct with the courier.
The courier will attempt to deliver to your address up to two times and will notify you each time to make you aware of this. If, after the second attempt, your wines have not been delivered then you will have a limited time to collect them from the local courier depot before they are returned to us.
Once returned to us, all monies paid will be refunded minus the cost of the original delivery.
Are there higher charges in Scotland?
Yes. Some parts of the Scottish Mainland, Highlands and Islands have different delivery costs and times.
Delivery to parts of the Scottish Mainland and Scottish Highlands
The Scottish postcodes below carry a flat delivery fee of £21.95. This is a fixed fee whatever the size of your order. Delivery timescales to these postcodes are approximately three to five working days.
AB10-37, AB38-39, AB41-56
IV1-20, IV25, IV30-37, IV63
KW1-3, KW6-10, KW14
PH15-26, PH33, PH49.
The Scottish postcodes below carry a flat delivery fee of £21.95. This is a fixed fee whatever the size of your order. Delivery timescales to these postcodes are approximately four to six working days:
IV21-24, IV26-28, IV40
PH30-32, PH34-41, PH50.
Delivery to the Scottish Islands
The Scottish Islands postcodes below carry a flat delivery fee of £29.95. This is a fixed fee whatever the size of your order. Delivery timescales to these postcodes are approximately five to seven working days:
PA20, PA41-49, PA62-76